Last updated 2026-07-25

TL;DR
Diamond Resorts merged into Hilton Grand Vacations in 2021. Owners can try rescission if still inside their state's window, ask about HGV's deed-back options, sell on the resale market for near-zero value, or use a fee-based exit plan. Never pay large upfront fees to a company promising to cancel your contract with no risk; that's the most common scam pattern the FTC warns about.
What happened to Diamond Resorts, and does it change my exit options?
Diamond Resorts International was bought by Hilton Grand Vacations in August 2021, in a deal HGV valued at about $1.4 billion [1]. If you bought before that date, your contract is still with the original Diamond entity, but Hilton Grand Vacations now owns and services it. That matters for your exit strategy because HGV runs its own owner services and resale/transfer programs, and the customer service phone tree, account portal, and mailing address may have changed even though your maintenance fee obligation has not. Nothing about the merger erases your contract. Your deed, your point charter, your maintenance fee schedule, and any special assessment obligations survive a corporate sale exactly as written. What does change is who you're negotiating with if you pursue a deed-back or a modified payment plan. HGV's investor materials described the combined company as managing a very large base of owner interests across both legacy brands as of the acquisition close [1], so you are one of a very large pool, not a special case, when you call in. If your contract predates the merger, dig up your original purchase paperwork anyway. The rescission clause, the state of purchase, and the specific HOA or trust structure named in your deed all still control what you can and can't do, regardless of who answers the phone now.
How do you get out of a Diamond Resorts timeshare fastest, right after buying?
The fastest, cheapest, cleanest exit is rescission, and it only works inside a short window that starts the day you sign (or in some states, the day you receive your final closing documents). Every state sets its own length and its own notice rules, so confirm your state's rescission window before you assume you have time. Florida, where a large share of Diamond/HGV resorts sit, gives buyers a 10-calendar-day rescission period under Florida Statutes section 721.10, running from the date of signing or the date you get all required documents, whichever is later [2]. Other states differ: some give 5 days, some give 15, and a few extend the window further if the seller didn't follow disclosure rules. Nevada, home to several Diamond resorts, sets its own rescission and disclosure rules for timeshare purchases under state law [3]. To rescind, you generally must send written notice, not a phone call, by the method your contract specifies (often certified mail, return receipt requested) before the deadline. Keep a copy of everything and the mailing receipt. If you're inside the window right now and reading this instead of mailing a letter, stop reading and go write the letter first, then come back. If your window already closed, rescission isn't available to you anymore no matter how unfair the sales pitch felt. That's frustrating, but it's also exactly why the exit companies exist, and why some of them lie about being able to "rescind" contracts that are years old. They can't. Nobody can undo an expired rescission period.
How do you get out of a timeshare once the rescission window has closed?
Once rescission is off the table, you have four realistic paths: sell it, give it back to the resort (deed-back), stop paying and accept the consequences, or pay a company to help you exit through negotiation, deed-back, or occasionally litigation. There's no fifth secret option, whatever a cold-call script tells you. Selling is legally the simplest but practically the hardest, because most timeshares, including many Diamond/HGV point products, have close to zero resale value. Timeshare resale prices on the secondary market are often a small fraction of the original purchase price, and many listings sit for months with no buyer at any price. Deed-back (sometimes called a "deedback" or surrender program) means the resort takes the ownership back, usually only if your account is current on fees and sometimes for a processing fee. HGV and legacy Diamond have offered surrender programs at various points, though eligibility rules and availability change and are not promised to any specific owner. Ask directly and get anything offered in writing. Walking away without a deed-back agreement (just refusing to pay) can trigger foreclosure on the timeshare interest, collection calls, and damage to your credit, since timeshare deeds are real property interests subject to foreclosure just like a mortgage in many states. This is a real risk, not a scare tactic. Foreclosure processes for timeshare interests exist in most timeshare-heavy states' statutes precisely because non-payment is common enough to need a formal process.
How much do timeshares cost, and how much is my Diamond Resorts contract actually worth now?
The average price for a new timeshare interval purchased directly from a developer was about $23,940 in 2023, according to ARDA's owner survey data. Annual maintenance fees averaged around $1,205 in the same survey. Those are national averages across all timeshare brands, not Diamond-specific figures, since no public dataset breaks out Diamond/HGV pricing alone. Here's the number that actually matters for your exit decision: what you paid has almost no relationship to what the contract is worth today. Once you've signed, the resale value of most timeshare weeks and points drops sharply, often to near zero, because supply on resale sites vastly exceeds buyer demand. The gap between what a timeshare cost new and what it will fetch on resale is one of the most consistent patterns in this industry, and it's the reason so many owners feel stuck rather than simply inconvenienced. Maintenance fees are the number to watch going forward. They typically rise a few percent a year, sometimes more sharply after a special assessment for storm damage, renovation, or a shortfall in the resort's operating budget. If your fees have jumped noticeably in the last year or two, that's often the trigger that gets owners searching for an exit in the first place, and it's a legitimate reason to reassess, not a sign something illegal happened.
How to sell a timeshare (and should you even try)?
Selling is worth attempting for maybe a third of owners realistically, mainly those with well-located, deeded weeks at desirable resorts in high season. For most Diamond/HGV points-based products, selling for real money is unlikely, though giving the contract away for $1 to a buyer willing to take over maintenance fees sometimes works. If you try to sell: use a licensed real estate broker or a reputable timeshare resale marketplace, never a company that asks for a large upfront "marketing fee" before listing your property. The FTC has specifically warned that resale scams often promise a buyer is "waiting" and then charge hundreds or thousands of dollars for services that never produce a sale [4]. Check whether HGV or your resort's HOA has a right of first refusal on transfers; many timeshare deeds include one, meaning the resort can match any sale price and take the unit back before an outside buyer can. That's not a scam, it's a standard clause, but it does mean a private sale can be blocked or slowed. Realistic pricing: search completed (more than listed) sales on resale marketplaces for your exact resort and unit type. If nothing has sold in the past year, that tells you the true market, regardless of what a broker's asking price implies.
How to get rid of a timeshare when nobody will buy it?
When selling isn't realistic, deed-back or surrender is usually the next best option, because it transfers the deed and the future fee obligation off your name cleanly, with a paper trail. Contact HGV owner services directly and ask specifically about deedback, surrender, or exit programs; policies and eligibility have shifted over time, and no outcome is promised to any individual owner. Be current on fees before you ask. Nearly every legitimate deed-back program requires the account to have no past-due balance, because the resort isn't going to take back a liability with debt attached. If you're behind, expect to be asked to pay off the arrears first or negotiate a reduced payoff before they'll accept the deed back. Some owners use a licensed timeshare attorney to negotiate a deed-back or a settlement, particularly if there's a dispute about the original sale (misrepresentation, elder abuse, high-pressure tactics during closing). This is a paid, legitimate legal service, different from a paid, non-legal "exit company" that just files paperwork on your behalf, and it's worth understanding which one you're hiring before you sign anything. A structured timeshare cancellation process, whether you do it yourself or pay for help, generally follows the same steps: confirm the exact owner of record, get current fee status in writing, request deed-back or surrender terms in writing, and don't sign a new agreement (including a "downgrade" or point conversion) that resets your rescission clock or extends your obligation without reading every clause.
Are timeshares scams? What's actually true and what's exaggerated?
The timeshare product itself is legal in every US state and regulated under state real estate and consumer protection law. It is not inherently a scam, even though many owners feel misled by high-pressure sales tactics at the original presentation. The scam risk concentrates heavily in the exit industry, not the original purchase, according to warnings from the FTC and multiple state attorneys general. The FTC's consumer guidance warns owners to be skeptical of companies that promise they can get you out of a timeshare contract and charge large upfront fees for that promise [4]. That's the single clearest scam signal in this whole industry: a promise of easy cancellation combined with an upfront payment demand, often paired with pressure to act "today" or claims that a class-action lawsuit or government program will cover the cost. Several state attorneys general have brought enforcement actions or issued consumer alerts specifically about timeshare exit and relief companies taking large upfront fees and delivering nothing. If a company contacts you out of the blue claiming to be affiliated with Diamond, HGV, or a state or federal program and asks for money before doing any work, that's the pattern to walk away from immediately. So: the original timeshare purchase, aggressive as the sales pitch may have been, is a legal contract you agreed to. The exit industry built around desperate owners is where most of the actual fraud lives. Keep those two facts separate when you're deciding who to trust.
How much does it cost to exit a timeshare through a paid service, and is it worth it?
Fee-based timeshare exit services and kits range widely, from roughly $150 for a self-directed document and letter-template package up to $3,000 to $8,000 or more for full-service companies that promise to handle negotiation, deed-back requests, or litigation support on your behalf. The wide range exists because these are fundamentally different services being sold under the same "exit" label. A self-directed kit, like ExitHonest's $149 one-time Timeshare Exit Kit, gives you the letter templates, deed-back request scripts, and step-by-step checklist to run the process yourself, at a fraction of the cost of a full-service firm, with no promise attached because no honest service can promise a resort's decision in advance. That's the honest tradeoff: lower cost, more of your own time and effort, no company standing between you and HGV's owner services team. Full-service exit companies charge more because they're doing the calling, drafting, and follow-up for you, and some are legitimate businesses with real track records. But this is also exactly the price range where scam operators cluster, because a large upfront fee paid to a shell company that does nothing is the core fraud pattern regulators keep flagging [4]. Before paying anyone in this range, check the company's standing with your state attorney general's consumer protection office and look for a refund policy that doesn't depend on an impossible promise. What you should never pay for: a company that says it will make your "credit disappear," get you a refund of past maintenance fees, or claims it can force HGV to accept a deed-back on a fixed timeline. None of those outcomes are within any company's control.
What red flags mean a Diamond Resorts exit offer is a scam?
The clearest red flag is any company promising a sure result. No legitimate company, attorney, or advocate can promise that a resort will accept a deed-back, that a resale will happen, or that a court will cancel your contract, because none of those outcomes are within the company's control. The FTC's guidance is direct on this point: be skeptical of any company that promises results it can't control [4]. A close second: pressure to pay a large sum upfront, especially by wire transfer, cashier's check, or gift card, before any work is documented. Legitimate services generally offer some form of staged payment, escrow, or low fixed-fee structure; a demand for thousands of dollars today, with vague timelines and no written scope of work, is the pattern behind most state AG enforcement actions in this space. Other signals worth walking away from: a caller claiming to already have a buyer lined up for your specific unit (a classic advance-fee resale scam), a claim of affiliation with Diamond, HGV, or a government agency that you can't verify by calling the official number yourself, and refusal to put fee structure and services in writing before you pay anything. If you want a running reference of who's who in this space, ExitHonest maintains a general timeshare exit companies overview and a timeshare call list of legitimate numbers and offices to contact directly, which is a good first stop before you sign with anyone.
What if I inherited a Diamond Resorts timeshare I never wanted?
Inherited timeshares pass through the estate like any other property interest, meaning the heir named in the deed or the estate's administrator can accept or, in some states, formally disclaim the inheritance before it transfers. If you disclaim it properly and in time under your state's probate rules, the obligation doesn't become yours in the first place. If the timeshare already transferred to you (you're on record as the owner, fees have come due, or you've made any payment), you're generally treated as the current owner going forward, and disclaiming after the fact isn't usually possible. At that point your options are the same as any other owner's: attempt a sale, request deed-back from HGV, or use a fee-based exit path. Maintenance fees on an inherited property that's gone unpaid during probate can also accrue, so check the account balance early rather than assuming the estate settled it. Some heirs are tempted to simply ignore the mail and never register the transfer. That doesn't make the obligation disappear; it usually just delays collection contact and lets fees and potential foreclosure proceedings build in the background. Handling it directly, even if the outcome is a deed-back or a negotiated exit, is almost always better than letting it sit unresolved for years.
Should I just stop paying my Diamond Resorts maintenance fees?
No. Stopping payment on fees you contractually owe is not a shortcut out of the contract, and it can trigger foreclosure on the timeshare interest, collection activity, and credit damage, on top of the fees you already owed. This isn't a moral judgment, it's how the contract and state foreclosure law actually work. If fees have become genuinely unaffordable, the better first move is contacting HGV owner services directly to ask about hardship options, payment plans, or deed-back eligibility, before you miss a payment, not after. Resorts have some incentive to work with owners who are current and communicating, and far less incentive once an account is delinquent and heading toward collections or foreclosure. If you're mid-negotiation on an exit (deed-back application pending, sale in escrow, attorney working a settlement), keep paying fees as they come due unless your written agreement with the resort explicitly says otherwise. An exit in progress doesn't suspend your existing contractual obligations, and falling behind can void a deed-back offer that was otherwise close to final.
Frequently asked questions
How do I get out of a Diamond Resorts timeshare if I just signed?
Check your rescission deadline immediately; it's usually 5 to 15 calendar days depending on the state where you signed, and Florida gives 10 days under section 721.10 of its statutes. Send written cancellation notice by the method your contract specifies (often certified mail) before the deadline. Don't rely on a phone call alone, and keep proof of mailing.
How to get out of timeshare contracts signed years ago?
Rescission is no longer available once the window has closed. Your realistic options are selling (often for very little), requesting a deed-back or surrender from HGV/Diamond owner services, or using a fee-based exit service. Avoid any company promising a sure cancellation or demanding large upfront fees; that's the pattern the FTC and state AGs warn about most often.
How much is a timeshare worth on resale?
Often far less than owners expect, sometimes close to zero, since resale supply on secondary marketplaces vastly outweighs buyer demand. Industry survey data shows a deep gap between original purchase price (averaging about $23,940 in 2023) and what similar units fetch on resale. Search completed sales for your exact resort before pricing your listing.
How much do timeshares cost in maintenance fees each year?
The average annual maintenance fee across US timeshare owners was about $1,205 in 2023 survey data, though it varies by resort size, amenities, and location. Fees typically rise a few percent yearly and can jump sharply after a special assessment for repairs or storm damage.
Are timeshares scams, or is my contract legitimate?
The timeshare product itself is a legal, regulated real estate or vacation-club interest, not inherently a scam, even though sales tactics are often aggressive. The real fraud risk concentrates in the exit industry: companies charging large upfront fees while promising a cancellation they can't actually deliver, according to FTC consumer guidance.
How to sell a timeshare with Diamond Resorts or HGV points?
List through a licensed broker or reputable resale marketplace, never a company demanding a large upfront marketing fee. Check whether HGV or your HOA has a right of first refusal, which can let the resort match or block your sale. Price based on completed sales for your exact resort, not the original purchase price.
Does Hilton Grand Vacations offer a deed-back program for Diamond owners?
HGV has offered surrender or deedback options at various points, typically requiring the account to be current on fees, but availability and eligibility are not promised to any individual owner and change over time. Contact HGV owner services directly and get any offer in writing before proceeding.
What happens if I just stop paying my timeshare maintenance fees?
You risk foreclosure on the timeshare interest, collection calls, and credit damage, since timeshare deeds are real property subject to foreclosure in many states. Never advised as a shortcut. If fees are unaffordable, contact owner services about hardship or deed-back options before you miss a payment.
How do you get out of a timeshare you inherited but never wanted?
If the interest hasn't formally transferred to you yet, you may be able to disclaim the inheritance under your state's probate rules. Once you're the owner of record, your options match any other owner's: attempt a sale, request deed-back, or pursue a fee-based exit, while checking for any unpaid fees that accrued during probate.
How can I tell if a timeshare exit company is a scam?
Watch for promises of a sure cancellation, pressure to pay a large sum upfront by wire or gift card, and vague or missing written scope of work. The FTC specifically warns against companies promising results, like a certain cancellation, that are outside their control. Verify standing with your state attorney general's consumer protection office first.
How much does a timeshare exit company or kit typically cost?
Self-directed exit kits run around $150; full-service companies charge roughly $3,000 to $8,000 or more for negotiation, deed-back assistance, or litigation support. The wide range reflects real differences in service level, but large upfront fees are also where most exit-industry fraud concentrates, per state AG enforcement actions.
Can a lawyer help me get out of my Diamond Resorts timeshare?
Yes, particularly if there's a dispute about the original sale, such as misrepresentation or high-pressure tactics. A licensed attorney can negotiate a deed-back or settlement and represents a different, regulated service from a non-legal exit company. Confirm bar licensing in your state before hiring.
Sources
- Hilton Grand Vacations, Diamond Resorts acquisition completion press release: HGV completed its acquisition of Diamond Resorts in August 2021, valued at about $1.4 billion, combining owner bases from both brands
- Florida Statutes section 721.10, Cancellation: Florida gives timeshare purchasers a 10-calendar-day rescission (cancellation) period running from signing or receipt of all documents, whichever is later
- Nevada Revised Statutes Chapter 119A, Time Shares: Nevada's timeshare statute sets its own rescission and disclosure rules for time-share purchases in the state
- Federal Trade Commission, Consumer Advice: timeshare resales and exit scams: FTC warns consumers to be wary of companies that promise to get owners out of timeshare contracts or sell them quickly, then charge upfront fees
- Consumer Financial Protection Bureau: Explains what a timeshare is and general consumer considerations relevant to exiting one.
- Federal Trade Commission: Provides guidance relevant to consumer rights when dealing with resale and exit companies handling personal information.
- Internal Revenue Service Publication 544: Explains tax treatment of the sale or disposition of property, relevant to determining a timeshare's actual worth and tax implications upon exit.
- Florida Legislature: Defines timeshare estate and related terms under Florida law, relevant to understanding legal ownership structure of a Diamond Resorts contract.
- Consumer Financial Protection Bureau: Discusses consequences of not paying timeshare maintenance fees, relevant to whether one should stop paying Diamond Resorts fees.
- California Attorney General: Provides consumer guidance on timeshare rescission rights and warning signs of timeshare exit scams.