Last updated 2026-07-26

TL;DR
To evaluate a timeshare transfer or exit company, check its refund policy, whether it asks for payment before work is done, its complaint record with your state attorney general and the Better Business Bureau, and whether it makes guarantees no legitimate business can make. Never pay large upfront fees to a company that won't put deliverables and refund terms in writing.
What is a timeshare transfer company, and how is it different from an exit company?
A timeshare transfer company says it will move your deed or contract to a new owner, sometimes for a fee, sometimes claiming it has a buyer lined up. An exit company says it will get you released from your contract entirely, usually through negotiation with the resort, a deed-back, or legal action. In practice the labels blur constantly, and a lot of outfits use both terms depending on what sounds better in the sales call. Here is the honest version: there is almost no real secondary market for timeshares. Resale prices on sites like RedWeek and the Timeshare Users Group routinely show weeks and points listed for $1, with owners still on the hook for the transfer paperwork and closing costs. The Federal Trade Commission's consumer guidance on timeshares notes that resale prices are often much lower than what developers charge for comparable new units, which tells you where the market actually values these things once the marketing stops [1]. So when a company says it can 'transfer' your timeshare fast, ask the blunt question: transfer to whom, and why would that person or company want it? If the answer is vague, that is your answer. For a broader rundown of exit paths, see how to get out of a timeshare and timeshare exit companies.
How do you get out of a timeshare in the first place?
There are really only four exits that consistently work: rescission during your state's cancellation window, a deed-back or surrender program run by the resort or HOA, a sale (rare, and usually for $0 to a few hundred dollars), or a negotiated release, sometimes with legal help, when the developer or HOA agrees to take the property back. Rescission is the fastest and cleanest if you are still inside the window. Every state has a law giving new timeshare buyers a short period to cancel for any reason, no penalty. The number of days varies a lot: Florida gives buyers 10 calendar days under Florida Statutes Section 721.10 [2], California gives 7 business days after receipt of the public report or contract, whichever is later, under California Business and Professions Code Section 11238 [3], and other states range from 3 to 15 days. Confirm your state's actual rescission window before assuming you missed it; a lot of owners quit too early thinking the door closed when it hadn't. If you're past rescission, ask the resort directly about a deed-back or surrender program. Many major developers, including Marriott Vacation Club, Wyndham, and Hilton Grand Vacations, run some version of a voluntary surrender program for owners current on fees. These are free or low-cost and don't require a transfer company at all. See our deed-back programs coverage for how these typically work. Selling is legal but slow and usually yields little or nothing, which is why so many owners turn to transfer or exit companies in the first place, and why this article exists.
How much does a timeshare cost, and why does that matter for evaluating an exit offer?
The American Resort Development Association's 2023 State of the Vacation Timeshare Industry report puts the average purchase price of a timeshare interval at $24,140, with average annual maintenance fees around $1,205. Some smaller or older interval-based weeks sell (and resell) for far less, often under $5,000, and resale listings frequently show $1,900 to $10,000 for comparable units bought new for two to three times that. Why this matters here: transfer and exit companies often price their fees as a percentage of what you originally paid, or just quote a flat number that has nothing to do with your actual contract value. If a company quotes you $6,000 to 'exit' a timeshare you bought for $9,000 with $900 in annual fees, do the math on what you're actually saving versus just walking through a deed-back program yourself, which may cost nothing beyond a recording fee. Knowing the real cost range for timeshares also helps you sanity-check a transfer company's promises. If someone tells you they have a 'buyer ready' for a product that resells for a dollar on the open market, be skeptical of why they'd need your money first.
Are timeshares scams, or is it the exit industry that's the problem?
Timeshares themselves are legal, regulated products, not inherently scams, though they are notorious for aggressive sales tactics, and buyer's remorse is extremely common. The bigger, better-documented scam risk sits on the exit side. The FTC has brought multiple enforcement actions against timeshare exit and relief companies for taking large upfront fees and delivering nothing. In 2021, the FTC and the state of Missouri sued the operators of Timeshare Exit Team and related companies, alleging they charged consumers thousands of dollars upfront with promises to get them out of their contracts, while in many cases failing to do so or leaving owners with damaged credit and resort foreclosure actions [4]. The FTC's complaint states the defendants "represented, expressly or by implication, that they would provide a full refund if they did not succeed in canceling consumers' timeshare contracts within a specified period of time," a promise the agency alleged often went unmet [4]. The FTC's own consumer guidance on timeshares advises owners to contact the developer or the resort's homeowners association first to see if a free exit program exists before paying anyone [1]. That's the practical dividing line. The timeshare itself, with its fees and rules, is a legitimate if often overpriced product. The exit and transfer industry that grew up around distressed owners is where the fraud risk concentrates, largely because of the upfront-fee model.
What are the warning signs of a timeshare transfer scam?
Watch for these together, more than one in isolation, since a single red flag alone doesn't always mean fraud, but two or three together should stop you cold. 1. Large upfront payment demanded before any work is done or any release is confirmed. Legitimate transactions tend to tie payment to milestones or hold funds in escrow. 2. Guarantees of a fast, certain exit. Nobody, including us, can promise a specific outcome or timeline, because it depends on your resort, your state, and your contract terms. Any company that guarantees success is telling you something no honest business can know. 3. Pressure to stop paying maintenance fees or mortgage payments 'because we're handling it.' This is one of the most damaging patterns the FTC has documented: owners stop paying, credit gets wrecked, and the resort forecloses anyway, sometimes while the exit company still holds the upfront fee [4]. Never stop payments you contractually owe based on a third party's assurance. 4. Cold calls or unsolicited offers claiming they have a 'buyer' or 'inheritance program' or 'government fund' for timeshares. There is no government buyback program for timeshares. 5. No named attorney, no business address you can verify, or a business that's only a few months old with a wave of recent complaints. 6. Refusal to put the refund policy in writing before you sign anything.
How do I check whether a transfer or exit company is legitimate before I pay?
Start with the free, public checks, then get anything real in writing. 1. Search the company name plus 'complaint' and check the Better Business Bureau profile, but treat BBB accreditation as marketing, not proof; accreditation can be purchased and doesn't screen for fraud. 2. Check your state attorney general's consumer complaint database and press release archive. Several state AG offices have published warnings or filed actions against named timeshare exit companies; the FTC's own case against Timeshare Exit Team was filed jointly with the Missouri Attorney General's office [4]. 3. Search the company name against FTC enforcement actions and consumer alerts, which document specific companies and settlement terms [4] [1]. 4. Ask for a written contract before paying anything, and read the refund clause line by line. If refunds are conditioned on things outside your control, or the company can unilaterally decide you didn't 'qualify,' that is a problem. 5. Ask who is actually doing the work: a licensed attorney, a paralegal, a call center? Ask for the name and bar number of any attorney involved and verify it on your state bar's website. 6. Ask what happens to your money if the company goes out of business mid-process. If they can't answer clearly, assume the worst. For a running list of documented complaint patterns by company, see timeshare exit companies.
Does the company use escrow, and why does that matter?
Escrow means a neutral third party holds your payment until agreed conditions are met, rather than the transfer or exit company collecting your fee upfront and keeping it regardless of outcome. This single structural detail is one of the clearest signals of legitimacy you can check. Some states actually regulate this directly for transfer and timeshare resale operations. For example, several states' timeshare resale and advertising statutes require that funds collected for resale services be held in trust or escrow accounts rather than taken as immediate non-refundable fees, precisely because of historic abuse in this space. If a company can't tell you the name of the escrow agent or bank holding your money, or insists the fee is 'due at signing, non-refundable,' that is a serious red flag regardless of how professional the sales call sounds. Ask directly: 'Is my payment held in escrow until the transfer or release is complete, and who is the escrow agent?' Get the answer in writing. A company that dodges this question, or says escrow 'isn't how we do it,' is telling you something important.
What does a legitimate transfer or exit process actually look like?
A legitimate process is slower and less dramatic than the sales pitch usually suggests, and it should look something like this. First, someone reviews your actual contract, deed, and HOA fee history, more than takes your word for what you owe. Second, they check whether you're still inside a rescission window (fastest, often free) or whether the resort has a deed-back or surrender program (often free or low-cost, no transfer company needed). Third, if neither applies, they explain realistically what a transfer or negotiated release involves, including the fact that most timeshares have no resale market and any 'transfer' likely still requires you or the recipient to cover back fees and closing costs. Fourth, any fee charged is tied to actual deliverables and disclosed in writing, with a clear refund policy if the deliverable isn't met. Compare that against what a lot of aggressive sales calls offer: an immediate high-pressure quote, a same-day 'special discount' for signing today, and a demand for payment before any document review has happened. If you're being sold before anyone has looked at your contract, you're not being evaluated, you're being closed.
How much should a transfer or exit service reasonably cost?
There's no single 'fair price' because contracts, resorts, and complexity vary enormously, and anyone who quotes you a number without reviewing your deed first is guessing or worse. That said, a few benchmarks help you sanity-check an offer. Deed-back and surrender programs run directly through the resort or developer are often free or cost a few hundred dollars in recording and administrative fees. ARDA-member developers including Marriott, Hilton, and Wyndham have publicized voluntary exit or surrender programs at low or no cost for owners current on fees, though eligibility rules vary and aren't guaranteed for every owner or contract. Transfer or exit companies typically charge anywhere from roughly $1,500 to $8,000 or more, according to consumer complaints described in the FTC and Missouri Attorney General's complaint against Timeshare Exit Team, with the amount often scaled to the number of transactions or perceived urgency rather than the actual work involved [4]. If a number feels arbitrary, it probably is; ask for an itemized breakdown of what the fee covers. A $149 flat-fee DIY document kit, like ExitHonest's Timeshare Exit Kit, sits at the opposite end: it gives you the letters, checklists, and state-specific rescission and deed-back guidance to attempt the process yourself, without a company touching your resort account or charging thousands upfront. It won't work for every situation (contested deeds or active foreclosure often need an actual attorney), but for straightforward rescission or deed-back attempts it's a reasonable first step before paying a transfer company four figures.
How to sell a timeshare yourself, without a transfer company
You can list a timeshare for sale yourself on resale marketplaces like RedWeek, the Timeshare Users Group (TUG), or eBay, and plenty of owners do, mostly because the alternative (a transfer company fee) often costs more than the unit is worth. Be realistic about price: ARDA data puts average purchase prices at $24,140, but resale listings for comparable weeks routinely sit at a fraction of that, sometimes $1 plus assumption of fees, because buyers know maintenance fees are the real ongoing cost, not the purchase price. To sell yourself: confirm you're not still in a rescission window (if you are, cancel instead, it's free), get a copy of your deed and current HOA fee statement, verify the HOA's transfer or right-of-first-refusal rules (many have one, and skipping it can void the transfer), and use a licensed title or closing company for the actual deed transfer, the same kind used in real estate closings, rather than trusting a private buyer-and-seller handshake deal. If you can't find a buyer within a reasonable window, which is common, a deed-back to the resort is usually the more realistic path. See timeshare cancellation for how cancellation and deed-back processes typically interact.
What should I ask a transfer company before signing anything?
Bring this list to any sales call and insist on written answers, not verbal reassurance. 1. What exactly happens to my deed or contract, step by step, and who ends up owning it? 2. Is any fee held in escrow, and who is the escrow agent? 3. What is the refund policy if the transfer or release doesn't happen within [X] months? 4. Can I see three verifiable references or case outcomes, not testimonials on your own website? 5. Are you a law firm? If not, who reviews the legal documents? 6. What is your company's standing with my state attorney general's office? 7. Do you contact my resort or HOA directly, and what if they refuse to cooperate? 8. What happens to my credit and my HOA account if this takes longer than expected? If a salesperson gets impatient or vague with any of these eight questions, that's data. Walk away and check timeshare call list for documented company histories before engaging further.
Frequently asked questions
How do I get out of a timeshare fast?
The fastest legitimate exit is rescission, a short cancellation window every state gives new timeshare buyers, if you're still inside it. Confirm your state's specific window (commonly 3 to 15 days) rather than guessing. If that's passed, ask your resort about a deed-back or surrender program before paying any transfer company; many major developers offer these free to owners current on fees.
How do you get out of a timeshare after the rescission period ends?
Ask your resort or developer directly about a deed-back or voluntary surrender program; several major chains offer these at low or no cost. If that's unavailable, you can attempt resale (values are usually low), or consult a real estate or timeshare attorney about a negotiated release. Never pay large upfront fees to a transfer company without checking its complaint record first.
How much does a timeshare cost?
The average timeshare interval sold for $24,140 in 2022 with average annual maintenance fees of $1,205, per ARDA's 2023 State of the Vacation Timeshare Industry report. Resale prices are typically far lower, sometimes under a few thousand dollars, because there's little organic demand for used timeshare intervals.
How much are timeshares in annual maintenance fees?
ARDA's 2023 industry report puts average annual maintenance fees around $1,205 per interval, though this varies widely by resort, unit size, and location, and fees typically rise faster than general inflation over time due to special assessments and rising operating costs.
Are timeshares scams?
Timeshares are legal, regulated products, not inherently scams, though sales tactics are frequently aggressive. The bigger documented fraud risk is in the exit and transfer industry: the FTC and the Missouri Attorney General sued Timeshare Exit Team in 2021 for charging large upfront fees and failing to deliver promised exits.
How to sell a timeshare?
List it yourself on RedWeek, TUG, or similar resale sites, confirm your HOA's transfer rules and any right-of-first-refusal clause, and use a licensed title or closing company for the actual deed transfer. Expect a low sale price; many timeshares resell for a fraction of the original purchase price.
How to sell timeshare when nobody wants to buy it?
If resale attempts stall for months, which is common, shift to asking the resort about a deed-back or surrender program instead of paying a transfer company. Many developers accept deeds back from owners current on fees at little or no cost, which is often more realistic than finding a buyer.
How to get rid of a timeshare you inherited?
Check whether the estate can disclaim the timeshare during probate before the deed transfers to you; once you accept it, you generally accept the fee obligations too. If already transferred, ask the resort about deed-back programs, and consult a probate or real estate attorney for state-specific inheritance rules before assuming you must keep paying.
What is a legitimate rescission window, and how do I confirm mine?
Rescission is a state-mandated cancellation right for new timeshare buyers, ranging roughly from 3 to 15 days depending on the state (Florida gives 10 calendar days under Fla. Stat. 721.10, California gives 7 business days under Cal. Bus. & Prof. Code 11238). Confirm your specific state's rule through your state's statutes rather than assuming a generic number applies.
Should I stop paying my timeshare fees if I hire an exit company?
No. Stopping payments you contractually owe, on an exit company's advice, is one of the most damaging patterns regulators have documented: it can trigger foreclosure and credit damage even while the exit company still holds your upfront fee. Keep paying until a release, deed-back, or rescission is actually confirmed in writing.
Is it worth paying a transfer company thousands of dollars to exit a timeshare?
Often no, especially before you've checked whether your resort offers a free deed-back program or whether you're still inside a rescission window. Transfer and exit companies named in FTC enforcement cases have charged $1,500 to $8,000 or more; compare that against the actual value and fee obligation of your specific contract before paying anything upfront.
How do I check if a timeshare exit company is legitimate?
Search the company name against your state attorney general's consumer complaint database and FTC enforcement actions, check its Better Business Bureau history without treating accreditation as proof, ask if funds are held in escrow, and get the refund policy in writing before paying anything.
Sources
- Federal Trade Commission, Consumer Advice: Timeshares and Vacation Plans: Resale prices are often significantly lower than developer prices for comparable timeshares
- Florida Statutes Section 721.10, Cancellation: Florida gives timeshare buyers a 10 calendar day rescission period
- California Business and Professions Code Section 11238: California gives timeshare buyers a 7 business day rescission period after receipt of required disclosures
- FTC v. Reed Hein & Associates, LLC d/b/a Timeshare Exit Team, Case No. 2:21-cv-00097 (W.D. Wash., filed Jan. 25, 2021), FTC Complaint: FTC and Missouri sued Timeshare Exit Team for charging upfront fees without delivering promised timeshare exits, and alleged unmet refund promises
- FTC v. Reed Hein & Associates, LLC d/b/a Timeshare Exit Team, Case No. 2:21-cv-00097 (W.D. Wash., filed Jan. 25, 2021), FTC Press Release: State attorneys general have joined federal enforcement actions against timeshare exit companies